Victim Services Caseworker – City of Burnaby (Burnaby, BC)

By | May 17, 2019

Victim Services Caseworker

Competition No.: 2019-131
Duration: Regular Full Time
Salary: $4,526 – 4,715 – 4,908 – 5,113 – 5,323/month (Pay Grade 19)
Last Updated: 5/17/19 9:21 AM

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This position performs specialized work in providing direct support services to crime and trauma victims and witnesses. The incumbent provides crisis intervention support, information and referrals at the scene of crimes, domestic disputes and other serious incidents, as well as follow-up and court support services. Other duties may include providing information to victims on agencies available to provide assistance and liaising with agencies to provide immediate services; makes referrals to appropriate agencies for services such as counselling, financial assistance, child care and legal advice; establishes and maintains client files documenting services provided; researches available community resources and represents the program on committees or at presentations as required. Performs related work as required.

Qualifications include high school graduation, preferably supplemented by courses in social services, victim services, trauma intervention or criminology, plus considerable related experience or an equivalent combination of training and experience. Considerable knowledge of the principles, practices and techniques of crisis intervention and follow-up support is needed, along with a working knowledge of court and police procedures as related to the work performed and the ability to effectively provide direct services to victims and witnesses of crime and trauma, often under stressful circumstances is also needed as is the ability to prepare records related to the work. Driver’s License for the Province of British Columbia and the ability to obtain and maintain an RCMP Enhanced Security Clearance are required.

Please submit your application by Monday, May 27, 2019.

Copies of relevant professional certificates, degrees or tickets will be required at the time of the interview.
We thank all applicants for their interest, however, only those considered for an interview will be contacted.
Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

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