Solid Waste Outreach Coordinator – City of Vancouver (Vancouver, BC)

By | April 15, 2019


Solid Waste Outreach Coordinator

Requisition ID: 13246

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC’s Top Employers, Canada’s Best Diversity Employers, and one of Canada’s Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world’s most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function
The Solid Waste Outreach Coordinator plays a key role in educating the public and promoting zero waste initiatives through various outreach projects/programs. The Solid Waste Outreach Coordinator is responsible for planning, designing, promoting, implementing, coordinating, directing, and controlling existing and new projects and programs, testing new strategies & methods to encourage and increase program participation, monitoring, analyzing and evaluating the effectiveness of new programs, developing and distributing promotional, display, and other communication materials, maintaining documentation and reports, and coordinating work across internal business units, external agencies and associations, schools, community groups, contractors, and consultants.

The Solid Waste Outreach Coordinator will report directly to a Civil Engineer II designated from the Solid Waste Programs Branch. You will work with staff in Solid Waste Programs, Sanitation Services, Solid Waste Strategic Services, other branches and departments. You will represent the City in liaising with external government agencies, non-profit and community groups, business improvement associations, community centres, schools, and the general public.

Specific Duties and Responsibilities

  • Develops and implements promotional, educational, and public relations programs, events, and meet with community groups to promote awareness and increase participation in solid waste management programs;
  • Develops and implements new programs, strategies, and partnerships with various organizations and stakeholders to support the City in reaching its zero waste goal;
  • Monitors and evaluates the effectiveness of various promotional/educational programs and activities in terms of meeting City objectives and community acceptance;
  • Reviews and identifies gaps and risks from existing projects/programs and develops and implements mitigating measures;
  • Manages the zero waste recycling & reuse drop off events including, but not limited to, scheduling and promoting event dates, time, and locations, obtaining all necessary permits, coordinating with event partners, sponsors, and volunteers, ensuring health and safety protocols are applied, and seeking continuous improvements to the event;
  • Develops and disseminates promotional material including press releases, newsletters, pamphlets, brochures, website contents, social media releases, and special event displays;
  • Develops and provides presentation to stakeholder groups and the general public;
  • Develops and maintains strong, positive relationships with stakeholders including internal staff from various city departments, external groups and associations, community groups, schools, and the general public;
  • Researches, develops, tests, recommends, and implements new concepts and designs to help improve existing outreach projects/programs;
  • Participates at public meetings, special events, presentations, workshops, and open houses, as required, outside of regular business hours, including evenings/weekends;
  • Procures and manages contracts, including scope of work, cost estimates, budget preparation and monitoring, and ensures contractors and consultants are accountable to provide services accordingly;
  • Reviews and approves invoices, and assists with program administration;
  • Develops, promotes, attracts, coordinates, and trains a roster of outreach volunteers who will provide outreach and education on behalf of the City;
  • Supervises auxiliary staff or directs community groups to provide overall coordination at various outreach events the day of;
  • Develops and maintains project documentation according to OQM and PMF requirements as required;
  • Assists leadership team on reports, research, analysis, and presentations;
  • Collates and prepares routine statistical reports ,tabulations, and identify trends;
  • Updates various databases as required;
  • Other duties/responsibilities as assigned.


Education and Experience

  • Completion of a Degree in Environmental Studies, Communications, Business Administration, Public Relations, Community Planning or a related discipline, or an equivalent combination of training and experience;
  • Minimum three years related work experience;
  • Training or experience in community-based social marketing and solid waste management is an asset;
  • Through knowledge of the principles and techniques relating to project programming and scheduling techniques, public processes and coordinating the activity of various agencies and interests of different stakeholders;
  • Some supervisory experience is an asset;
  • A current and valid BC driver’s license

Knowledge, Skills, and Abilities

  • Experience coordinating events, including planning and managing logistics with a high degree of independence;
  • Experience working with external partners, contractors, and consultants;
  • Experience in public speaking and outreach to large group of audience is considered an asset;
  • Demonstrated ability to work independently, with little or no supervision, in a fast paced environment with multiple and competing deadlines;
  • Effective organizational and interpersonal skills; excellent written and verbal communication skills including confidently interacting with public through phone, email, and in person;
  • Ability to handle a large volume of work with accuracy and efficiency in an environment of frequent interruptions;
  • Ability to exercise considerable independence of judgement and action while participating in a management team
  • Demonstrated ability to work collaboratively in a team environment, provide team leadership, and adapt to changes in the workplace;
  • Ability to deal tactfully and effectively with the general public;
  • Ability to deal harmoniously and communicate effectively, oral and in writing, with representatives from industry, government agencies, special interest groups, and members of the public;
  • Ability to provide excellent customer service and create and maintain effective working relationships with representatives of various community groups, stakeholders, general public, government officials, and external & internal contacts at all levels;
  • Ability to actively promote various initiatives of the branch to the community and agencies and work with the community to identify and meet community needs and expectations;
  • Ability to understand, identify, track, and report project/program key performance indicators;
  • Ability to summarize data in an accurate written format and prepare a variety of project reports and correspondence; excellent organization and records management skills;
  • Ability to develop and implement effective written and visual promotional, educational, and advertising programs;
  • Ability to develop, coordinate, implement, and evaluate strategic communication plans, programs, and activities;
  • Ability to make sound decisions, problem-solve and provide alternate solutions;
  • Ability to work outdoors in inclement weather;
  • Knowledge of community-based social marketing is considered an asset;
  • Knowledge of Project Management principles and processes and understanding of Organizational Quality Management (OQM) procedures is considered an asset;
  • Knowledge of a second language is considered an asset;
  • Familiarity with the City’s Greenest City Action Plan, Zero Waste 2040 Plan, and Single-Use Item Reduction Strategy is considered an asset;
  • Strong working knowledge of MS Office and working knowledge of MS Visio, GIS, Hansen, VanMap, and Vandocs;
  • Sound knowledge of bylaws, policies, procedures, and regulation pertaining to Solid Waste Programs;
  • Working knowledge of graphic arts and their effective use in promotional and educational materials;
  • Working knowledge of environmental, social, and financial objectives and policies of the City of Vancouver and all other levels of government as they relate to waste management is considered an asset.

Business Unit/Department: Engineering Services (1300)
Affiliation: CUPE 15 Non Pks
Employment Type: Regular Full Time
Position Start Date: May 2019
Salary Information: Pay Grade GR-025: $37.97 to $44.83 per hour

Application Close: April 21, 2019

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.

Apply here