Smoke’s Poutinerie Restaurant Supervisor

By | January 11, 2019

Unique food. Cool concept. Restaurant Supervisor position available immediately.
Smoke’s Poutinerie is a cool, unique quick serve restaurant offering over 22 types of
Poutine on its menu! It is the first of its kind in the World with no other restaurant
offering such a broad menu exclusive to Poutine. A Restaurant Supervisor is required to
assist in all operations at our Vancouver location at 942 Granville Street immediately.
Salary: $3700 per month
Terms of Employment: Permanent Full Time
Hours: 40 hours per week. Additional hours as may be necessary to complete duties,
and may have to work on holidays, weekends, shift, day and evening.
Work Location: 942 Granville Street, Vancouver, BC V6Z 1L2
Responsibilities:
 Acts with integrity, honesty, and knowledge that promote the culture and values
of our company
 Supervises and coaches the team to connect with each and every customer as
well as to assure proper customer service quality
 Supervises and participates in product prep; Foster and project a sense of
urgency with each and every order efficiently and to provide quality and fresh
products up to company standards.
 Coordinates with staff scheduling; Insures all team members are in designated
uniform, clocked in and at assigned positions at assigned time.
 Delegates responsibilities and practices to team to ensure smooth flow of
operations with input and guidance from Restaurant General Manager.
 Responsible for accurate and timely cash handling, cashier transactions, store’s
safety.
 Assists Restaurant General Manager to promote company products; consistently
uses suggestive selling and up-selling techniques in order to boost restaurant
sales and increase guest satisfaction
 Responsible to handle emergencies, customer complaints and queries,
equipment problems or staff problems
 Assists manager in recruiting new staff, and training and develop existing staff
942 Granville Street
Vancouver, BC V6G 1C2
Tel: (604) 69-2873

942 Granville Street
Vancouver, BC V6G 1C2
Tel: (604) 669-2873

 Ensures standards of hygiene are maintained and that the restaurant complies
with health and safety regulations
 Orders supplies and ensures good communication with suppliers; Organizes
stock and equipment,
 Perform other essential duties as required.
Requirement:
 High school diploma or higher degree is required
 Must be punctual at work
 Must have at least six months previous supervisory experience in food service
environment.
 Strong leadership and communication skills
 Be responsible and accountable
 Excellent customer service and relationship skills
 Be flexible to work in shifts, including weekdays, weekends, late-night hours and
statutory holidays
 A valid driver’s license is required
 Required to lift food items weighing up to 30 pounds to shoulder height.

Supervisor must be energetic, fun and social to fit the atmosphere and environment we
will be building together.