Operational Communication Centre Supervisor – City of North Vancouver (North Vancouver, BC)

By | March 13, 2018

Operational Communication Centre Supervisor – City of North Vancouver (North Vancouver, BC)

City of North Vancouver

The Corporation of the City of North Vancouver
Operational Communication Centre Supervisor

(Regular Full-time)

The City of North Vancouver – Police Administration Department at the RCMP Detachment requires a regular full time Operational Communication Centre Supervisor.
You will supervise, train, schedule, and conduct the performance reviews of a large group of Police Communications Centre staff engaged in emergency telephone report taking and radio dispatching, working on rotating shifts.  You will provide direction and guidance on work related issues; assist in staff recruitment; design, arrange, and conduct training sessions with prepared lesson plans and course materials; and, develop and maintain operating/police manuals.  You will also conduct orientation sessions for police members, liaise with a variety of contacts, and perform Communications Operator 2 duties in short term situations as required.
You will have supervisory experience and thorough knowledge of the methods and procedures used in the operation of systems and equipment in the Operational Communication Centre.  You will also have sound experience in related duties, preferably as a fully qualified Communications Operator 2, or Telecommunications Supervisor.  Strong interpersonal skills and demonstrated ability to take initiative, provide exceptional customer service, and contribute positively in a team environment, are essential in this leadership role.    
You will be required to obtain and maintain an RCMP security clearance as a condition of ongoing employment. 
$34.29 – $40.48 per hour
(Pay Grade 23 – January 2018 rates)
Hours of Work:
Any seven (7) consecutive hours, between the hours of 6:00am and 10:00pm, exclusive of an unpaid one hour meal break; any five consecutive days of seven; compressed work schedule – one scheduled day off approximately each three-week scheduling cycle.
Apply on-line through the Career Portal at www.cnv.org prior to 5:00 p.m., Monday, March 19, 2018.
Thank you for your interest in the City of North Vancouver.
Posting:  2018-0031

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Published at Tue, 13 Mar 2018 16:26:00 +0000