Victim Services Caseworker – City of Surrey (Surrey, BC)

City of Surrey
Victim Services Caseworker

Scope
The City of Surrey’s RCMP Surrey Detachment currently has an opportunity for an auxiliary Victim Services Caseworker. Victim Services provides victims and witnesses of a crime or traumatic event with information and emotional support through coordinated and supportive Victim community and Criminal Justice System networks. Victim Services personnel are committed to providing services in a professional and sensitive manner, while adhering to all mandated policies, guidelines and procedures.

Responsibilities

  • Provide direct emergency crisis support to victims and witnesses of crime and other trauma at scene, in office, or at another location as the situation demands.
  • Provide emotional support to help clients navigate their crime and trauma experience.
  • Prepare and maintain required records, documentation and correspondence.
  • Provide information about the criminal justice system
  • Provide information about available community resources and financial benefits.
  • Update clients on the progress of cases through the criminal justice system, including police, court and corrections system.  
  • Assist RCMP Members with next-of-kin notifications.
  • Other duties as assigned by the manager

Work conditions

  • Office environment as well as field work e.g. attendance at crime scenes and court.
  • Victim Services Caseworker position works day shifts and night shifts up to 12 hours on weekends and weekdays.

Qualifications

  • Completed grade 12 supplemented by a post-secondary diploma or degree in a related field plus a minimum of one year’s related experience OR completion of several related post-secondary courses plus 3 years directly related experience.
  • An equivalent combination of education and experience may be considered.
  • A valid class 5 BC driver’s license with a safe driving history is required.
  • Obtain and maintain an RCMP Reliability Security Clearance throughout their employment with the RCMP Surrey Detachment.

APPLY
If you are interested in this opportunity, please apply at Surrey.ca/careers 

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