Social Planner I – Homelessness Services (Vancouver, British Columbia (BC), Canada)

Requisition ID: 28760 

Company

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

This position supports the City’s response to individuals experiencing homelessness through the development and implementation of projects, research, and community education initiatives. The position:

  • Coordinates the creation of services, including temporary shelters and warming centres, to improve conditions for individuals experiencing homelessness.
  • Provides leadership to community and neighbourhood groups to develop and implement responses to homelessness and to address the needs of those at risk of homelessness.
  • Recommends services and practices that impact solutions to emergent issues related to homelessness.
  • Oversees research initiatives and advises on relevant policies including policies implemented in collaboration with other jurisdictions.
  • Lead the development and implementation of the Shelter Strategy including temporary shelters and warming centres

Key Contacts and Reporting Relationships

The position reports to the Director of Homelessness Services, who reports to the Managing Director of Homelessness Services and Affordable Housing. The position liaises with community and non-profit organizations including homelessness service providers, community advocates, Homeless Outreach teams, Community Policing teams and other stakeholders responding and addressing issues related to the causes of and solutions to homelessness. The position also works with Provincial and Federal representatives to collaborate on regional and province wide homeless counts and other initiatives. The position participates in relevant committees and homelessness planning and coordinating bodies.

 

Specific Duties/Responsibilities

This position contributes and provides support to the City of Vancouver’s Homelessness Response Strategy including the delivery of temporary shelters, warming centres, coordinates Homelessness Action Week grants and , participates in internal and external committees. The position also services as an important community liaison and participates activities to increase understanding of and response to the causes and solutions to homelessness and to reduce the stigmatization of homelessness. The position organizes and liaises with community members, prepares contracts with consultants, and prepares reports to City Council

This position will:

  • Develop, review and implement homelessness policies and strategies aimed at ensuring access to affordable housing for low income and marginalized individuals and families.
  • Provide coordination, planning, research and analysis related to the goal of ending homelessness. Liaises with key external stakeholders, including BC Housing, Vancouver Coastal Health, community and non-profit housing and homelessness service providers, academic institutions, and other private and non-profit partners to influence, affect and deliver broad system and policy changes that improve the lives of Vancouver citizens.
  • Provide input, implement and update City policies related to addressing homelessness in upcoming/ongoing community and city-wide planning work
  • Collaborates with a wide range of internal departments (e.g. Planning and Development Services, Real Estate Services, Law, Finance, Social Policy, Parks, License and Inspections and Engineering) and external stakeholders, such as community organizations, businesses, residents, property owners, non-profit housing and homelessness service providers, senior government representatives, and developers on issues and responses related to homelessness.
  • Report writing, including complex Council reports; presenting complex material to staff, senior management, the public and City Council
  • Develop and lead collaborative and robust approaches to engagement and communication with internal and external partners and the public in a sometimes contentious environment
  • Employ a continuous improvement approach to the delivery of data collection, management and analysis, utilizing a diverse rangeof quantitative and qualitative analytical techniques– to develop effective homelessness policies and provide robust assessments of options and outcomes
  • Other duties/responsibilities as assigned. 

Minimum Qualification Requirements

Education and Experience:

  • A University degree in Planning or related studies, preferably a post-graduate degree, combined with a minimum of five years’ experience in, and commitment to, addressing homelessness.
  • Experience in administration or in a field requiring diplomatic and persuasive abilities or equivalent combination of training and experience
  • Knowledge of current housing and homelessness policies of the City of Vancouver and other levels of government is expected.

Knowledge, Skills and Abilities:

  • Strong organizing and project management skills.
  • Up to date knowledge of social, economic, political, technological, demographic and environmental trends, factors and issues related to homelessness
  • An in-depth knowledge of key system, structural and individual factors affecting homelessness
  • Ability to adjust to a complex organizational structure with shifting priorities on highly politicized issues
  • Considerable knowledge of project management philosophies and practices, including project scope, budgeting, scheduling, and coordination of team activities
  • Strong communication skills (oral and written), including the ability to clearly articulate complex planning information to a variety of internal and external stakeholders
  • Ability to establish and maintain effective working relationships with other staff, professionals and the public
  • Ability to perform planning research and assess option feasibility through financial and social policy analysis
  • Able to work independently and as part of a team in a dynamic work environment.
  • Strong interpersonal and conflict management skills
  • Ability to deal with sensitive issues with diplomacy and tact
  • Considerable experience with electronic spreadsheets, presentation and database software

Requirements

  • A Police Record Check is a requirement of this position.  A clearance requires the absence of any criminal charges or convictions related to this position. 

Business Unit/Department: Arts, Culture and Community Services 

Affiliation: C15 Non-Parks

Employment Type: Temporary Full Time 

Position Start Date: May 2021

Position End Date: May 2022

Salary Information: Pay Grade GR 29: $44.83 to $53.01 per hour

Application Close: May 7, 2021

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process.  If you would like to be considered for this exciting and impactful career opportunity, please apply through our careers site. We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

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