Social Media Community Manager


Job Description:Can you fire off witty, engaging copy for social channels at will? Do you spend more time on Facebook, Instagram and Twitter than you do sleeping? More than just being able to push content out, are you excited and driven by the opportunity to review the results and push new, innovative ways to improve the channels and further conversations surrounding a brand community? We’re looking for an accomplished Social Media Community Manager, able to navigate the comments, quips and queries found daily across a large National retailers’ social media channels. You’re a dynamic, experienced, tech-savvy professional with a knack for social instigation while maintaining the distinct voice and personality of the brand. You have your pulse firmly on the latest trending topics and platform updates. You don’t shy away but instead proactively look for ways to connect and initiate conversations. You have tried and true strategies for platform growth and foster an inclusive mindset built on data and insights. You’re at ease having conversations and building communities with experience driving real engagement and attracting an audience of raving fans. You relish the opportunity to nimbly execute short term while keeping one eye on the long-term goals. We’ve been delivering creative design, marketing and innovative technology for over 30 years. Our portfolio includes a diverse range of work including websites, promotional games, interactive training and custom applications for a myriad of well-known international brands. This is an Intermediate/Senior position with room to learn, grow and help drive the entire social landscape in accordance with defined business objectives. However, you’ll need some solid core skills:Organized and detail oriented amidst swirling priorities and deadlines.Ability to plan and implement SM and communication campaigns and strategies.Be very familiar with Analytics, be able to pull and gather insights from that data.Know your algorithm from a hole in the ground and understand CPM, CPC, CTR etc. Provide engaging copy, image and video content suggestions and recommendations.Dealing with customer services requests and general online comments in a timely manner.Monitor, track and report on feedback and online reviews.Coordinate with Marketing, Design, PR and Communications teams.Build relationships with customers, industry professionals and relevant influencers.Stay up-to-date with digital technology trends and platform changes/upgrades. Desirable Skills;Bilingual – Strong command of French would be a major bonus.Proven work experience as a Community Manager or SMM.Experience planning and leading community initiatives.Excellent verbal communication skills.Excellent writing skills.Excellent interpersonal and presentations skills.Ability to gather and interpret website and social media traffic, data and analytics.Knowledge of general digital landscape and online marketing best practices.Attention to detail, critical-thinker and problem-solver.Creativity, but not like, you know, too weird. If this sounds like we’re describing you to a T, or you know someone who fits the bill, we’d love to hear from you. Please send your CV and a cover letter, yes, we said a cover letter. Writing engaging copy and being charming is an important part of the position, so let’s start here shall we… Thank you to all who apply but due to the volume of responses, only those under consideration for the position will be contacted.Company Description:SIX12 delivers creative solutions that combine design, marketing and technology to help businesses and organizations achieve their goals. We have broad experience working with local, national and international clients across industrial, retail and food industries. We believe in providing long-term value to our clients, and as a result, many of our clients have been with us for over a decade. Job ID: 4421922
SIX12 Creative

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