Senior Product Designer


Job Description:Senior Product Designer at PayByPhone Vancouver, British Columbia, Canada We’re seeking a new Senior Product Designer to join us! As a Senior Product Designer at PayByPhone, you are a core member of a team responsible for creating simple experiences for millions of PayByPhone users across the globe. With the experience that you bring in user research, interaction design, and user interface design, you know that this is easier said than done. You empathize with the user and ground your design solutions based on evidence, all while embracing collaboration and feedback. You’re comfortable working alongside agile teams and collaborating with other members of the design team. Responsibilities:Design flows and experiences that are incredibly simple and elegant, using user flow diagrams, sketches, wireframes, prototypes, and high fidelity designs to bring them to life quickly.Supporting junior designers throughout the entirety of their project process.Continue to develop our knowledge of our user base.Support other design team members in their process of strategic decision making.Work with the research team to validate new ideas and design decisions with the appropriate audiences.Create and maintain a design system & style guide for all mobile/desktop experiences and interaction standards.Foster collaborative design workshops that help bring cross functional teams together to solve problems. Required Qualifications:An outstanding portfolio, showcasing your ability to solve problems for the user from a foundation of research, insightful & inclusive Ideation, leading to impactful interactions, and strong design decisions. With validation of ideas and solutions along the way.Experience in the development of a design team process and culture.Brand style guide creation.Excellent written and verbal communication skills.Holistic view of the product suite and our users to ensure design decisions are driven by customer value. Experience:5+ years experience designing complex products for multiple channels, in particular web and mobile, with a deep understanding of user centered design practices on a product design team.Experience as part of working in a team that includes development, product management and design in order to create products that are usable, valuable, viable and feasible.Experience partnering with product managers to develop the strategy and rationale for features.A great track record of working with development and product – people want to work with you again.Have experience facilitating design workshops.Experience in different process delivering products e.g Waterfall, Agile, Scrum.Experience in failure.Excellent communication skills.Sketch & Lo-fi & hi-fi prototyping skills with Figma.Have contributed as a leader in design and a strong collaborator with product managers and engineers.Have cross-platform design experiences (Web, android, iOS, emails).Bonus if you posses a native or bilingual proficiency in: German, French or Italian. Success in the role means:You have established yourself as a respected voice within the PayByPhone organization and are considered to be a strong collaborator within a cross-functional team.A high-level performer with strong cross functional relationships and developing as a project lead and mentor. About us: Here at PayByPhone, our strength is in our people: a talented team behind a fantastic product. We are a creative, ambitious and driven multi-disciplinary group. We value learning and fun as we innovate to help millions of consumers pay for parking easily and securely. Our teams are growing; but not without you. Together, we’re on a mission to simplify the world of mobility payments – one parking spot at a time. We’re one of the fastest-growing mobile payment companies in the world and process over 90 million parking, transit, and bike-share transactions a year in cities across North America, Europe and Australia. Our teams help millions of consumers easily and securely pay for parking and transportation without the hassles of waiting in line, carrying change, or risking costly fines. Now, with a recent acquisition by Volkswagen Financial Services, our growth has a global focus and we can’t do it alone. We need the right people working with us to help reach our lofty goals and we want it to be you. PayByPhone is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated equally. The Company does not tolerate discrimination or harassment in the workplace or talent attraction processes. Our commitment is to attract and acquire talent that are representative of the talent market, and are based on business needs, job requirements and individual qualifications. At PayByPhone, we operate in a constantly evolving world. With change being a long-time friend of ours, we have our values to guide how we work as a team to deliver on our commitments. In short, we:Make things happenStay curiousWork togetherHave funSee through our customers’ eyes To see our values in action, explore our Instagram, LinkedIn, Twitter, and our Careers page. If you’re interested in reading the story behind our values, head on over to our About Us page. Job ID: 38428806

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