Senior Manager Production (Vancouver, British Columbia (BC), Canada)

Requisition ID: 23956 

Company

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, Vancouver consistently rank as one of the world’s most livable cities. The City of Vancouver has a commitment to becoming a City of Reconciliation, and the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Main Purpose & Function

The Senior Manager, Production is responsible for managing and overseeing all aspects of technical and production operations for four venues comprising Vancouver Civic Theatres (VCT); The Queen Elizabeth Theatre, The Orpheum, The Playhouse and the Annex as well as all ancillary spaces. The Senior Manager will work in collaboration with the Director in achieving strategic targets and goals and will oversee the VCT budget.

The Senior Manager, Production is responsible for strategic decision making, budget development, design and production plans, and management of staff including hiring, development, performance evaluation and representing the Employer in the grievance and arbitration process. The successful candidate will be required to manage a team of 12 full time regular staff which are union positions (IATSE) and casual IASTE employees ranging between 10 and 250 depending on production schedule.

The Senior Manager reports to the Associate Director VCT and works closely with various VCT departments and City Departments such as Digital Services, IT, Communications, Finance, Cultural Services, Supply Chain, REFM, and Human Resources. The Senior Manager will be required to build key relationships with external partners such arts, business community, local and international presenters and promoters, event planners, clients, suppliers, ticketing providers, and the Unions.

Specific Duties/Responsibilities

  • Provides overall leadership to staff, models desired values such as respect, collaboration, adaptability, innovation, initiative and strategic thinking.
  • Manages and provides leadership to the production department and ensures overall efficiency.
  • Develops and monitors customer service standards and establishes guidelines for local, regional and international client relations as it pertains to technical and production services
  • Responsible for departmental leadership including managing work assignments, evaluating performance, coaching, mentoring and training and development.
  • Collaborates with, and participates as an active member of VCT Management Team and acts as a representative on committees as required.
  • Schedules and manages House Crew and IATSE 118 casual employees sent to work at the Civic Theatres.
  • Provides expertise, consultation, advice, and design plans to clients with very diverse needs, levels of expertise, and expectation.
  • Manages the work of the Civic Theatre’s IATSE technical staff, including Technical Director, Head Carpenters, Lighting, and Sound department heads
  • Resolves difficult/more complex issues with clients re: production; technical; safety
  • Resolves in a timely manner, production and personnel issues as they arise, to the satisfaction of the Civic Theatres and / or its clients.
  • Actively involved in budget development and held accountable for production department financial performance.
  • Monitors individual show and event budgets and ensures that the booking department is advised as early as possible of unexpected, significant cost overages
  • Creates timely production and stage labour expense reports as part of the settlement with client for productions and events
  • Utilizes the Civic Theatre’s event management software to provide Civic Theatres with performance, event, maintenance, and technical information where appropriate for internal organizational and communication purposes
  • Manage creation and monitoring of COV IATSE schedule
  • Ensures, that time sheets are complete and accurate for hours worked and crew numbers and approves the payroll
  • Oversees and manages technical and backstage upgrades to facility.  Prioritizes and submits proposals for, capital upgrades and equipment purchases
  • Coordinates regular maintenance of the Civic Theatre’s technical equipment and systems
  • Actively participates in VCT senior management meetings and strategic planning sessions.
  • Other duties as required.

Minimum Position Requirements

Education and Experience:

  • A university graduation in a field related to the Production/Theatre Management or diploma equivalency in related fields combined with experience
  • Minimum of eight years of progressive management experience working in performing arts venues, including experience in a unionized environment.
  • Experience in financial management, human resource management and leadership skills.
  • Established key relationships in local, national and international arts, business and commercial presenters community

Knowledge, Skills and Abilities:

  • Demonstrated leadership skills, strategic thinking and the ability to make sound business decisions.
  • Superior communication skills, both verbal and written.
  • Strong analytical skills and the ability to work in a fiscally sound manner.
  • Sound knowledge of budget management.
  • Demonstrated experience in HR management, staff training, and labour relations.
  • Ability to carry out negotiations and interest based conflict resolution.
  • Demonstrated ability to create and maintain positive relationships with VCT staff, COV staff and external partners/clients.
  • Strong problem-solving skills and the ability to see the big picture.
  • Advanced skills in using relevant software programs.
  • Ability to prepare reports, proposals and monitor expenditures.
  • Sound judgement and the ability to effectively and professionally represent the City of Vancouver and VCT.
  • Ability to carry out negotiations and interest based conflict resolution.
  • Demonstrated ability to create and maintain positive relationships with VCT staff, COV staff and external partners/clients.
  • Strong problem-solving skills and the ability to see the big picture.
  • Ability to use relevant software programs.
  • Ability to prepare reports, proposals and monitor expenditures.
  • Sound judgement and the ability to effectively and professionally represent the City of Vancouver and VCT.

Business Unit/Department: Community Services  

Affiliation: Exempt

Employment Type: Regular Full Time  

Position Start Date: January 2021

Posting close date: January 6, 2021  

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply Accommodations will be provided upon request during the selection process.  Learn more about our commitment to diversity and inclusion.

To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.  

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