Senior Facilities Manager – E-Comm 9-1-1 (Vancouver, BC)

E-Comm 9-1-1

Senior Facilities Manager


As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres – one located in Vancouver and one in Saanich. E-Comm also provides integrated police and fire call taking and dispatch services to more than 70 police and fire departments and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at

We have an excellent leadership opportunity available, and are looking for an individual who thrives on making a difference, thrives when challenges arise and proactively identifies opportunities for quality and efficiency improvements. You embrace variety, diversity and our corporate values of respect, integrity, collaboration, accountability and service.  Reporting to the Vice President of Technology Services, the Senior Facilities Manager is responsible for the administration of all building planning, forecasting, maintenance, asset lifecycle management and security services for E-Comm facility, off site leased areas and remote radio sites including HVAC, other mechanical systems and grounds maintenance; the supervision of staff performing maintenance and janitorial work; the administration of all contracted services and the safeguarding of assets and information according to the requirements of the Canadian and Industrial Security Directorate.

Are you…

  • An ambitious person who has demonstrated leadership abilities in a fast paced, dynamic working environment and ability to prioritize with workload for yourself and for your team?
  • An experienced and engaging communicator with excellent people and leadership skills required to lead your team and operations through change?
  • Proactive in making decisions and taking ownership of your action items?
  • Curious and always taking the initiative to identify improvement opportunities?
  • Committed to being honest and trustworthy while conducting yourself in a way that is ethical and reliable?
  • Resourceful and responsive to internal team members and external clients?
  • Innovative, prepared to rally the team and look for solutions when confronted with challenges?


  • Conduct facility needs assessments, and requirement gathering. Facilitate facility/space planning to meet short and long-term needs of the organization and optimize space. Develops and implements strategic and operational plans for facilities including the functioning of the Post Disaster Emergency Centre.
  • Develop maintenance plans for all building components; coordinate engineering assessments, research and establish maintenance standards based on legislation, permit requirements and manufacturer’s guidelines; determine the need for component replacements and asset lifecycle management; implements schedules; update schedules and inventories using a computerized maintenance management system. Ensure documentation is developed and updated for all key processes and systems.
  • Conduct assessments of the condition of heating, ventilation, air conditioning and other mechanical systems and related equipment; identifies signs of deterioration or malfunction; diagnose maintenance or operational problems and recommends remedial action.
  • Recommend physical security improvements; develop policies and procedures regarding physical building security. Assist with building evacuation planning.
  • Involved with the negotiation of contracts and temporary agreements.  Maintain existing contracts and identify any changes that may be necessary. Monitor the performance of contractors providing security, janitorial and fire equipment inspection services; ensure compliance with contract specification and the maintenance of standards; proactively assess the value of services provided and assist in the tendering, review and awarding of contracts.
  • Initiate work orders and request purchase orders for operating supplies; evaluate and approve or recommend the purchase of new products, services or supplies.
  • Develop, propose and administer an annual budget; implement cost control systems; prepare cost estimates for individual projects, control and monitor costs by reviewing expenditure reports.
  • Coordinate and oversee projects for the replacement of mechanical equipment or other major building and site installations; define project specification, prepare and assemble tender documents, analyze bids and select contractors; monitor project progress and adherence to standards and specifications; approve proposed changes within defined limits; review payment claims and recommends approval.
  • Plan, organize, direct, manage and review the work of building staff; sets performance and development goals; conduct performance evaluations; train, coach and mentor staff, make recommendations regarding people practices in consultation with the Vice-President.
  • Provide advice and guidance to the management team and other staff on building issues; investigate complaints or problems regarding building services.
  • Assist in the development and maintenance of health and safety policies, procedures and programs.
  • Participate in various cross-organizational committees such as the Security, WorkSafeBC and Environmental Committees.


  • Excellent written and oral communication skills and completion of a post-secondary program such as Building Operations, Real Property Administration (RPA), Facility Management Administrator (FMA) or related field and a minimum of 7 years of demonstrable related experience or an equivalent combination of training and experience.
  • A Fourth Class Power Engineer Certificate would be an asset.
  • Driver’s License for the Province of British Columbia.
  • Required Police Security Clearance applicable to the position must be acquired and maintained.


  • Meaningful work – work with a sense of purpose, supporting the public and first-responders.
  • Competitive salary – with the opportunity for increases.
  • Twelve statutory days off work and a generous vacation plan.
  • Earned Time Off – eligibility to participate in our Accumulated Time-Off Program.
  • Excellent extended health and dental benefits.
  • Pension – we are members of the Municipal Pension Plan, a defined benefits fund.
  • Career development – we are supportive in developing your skills while pursuing your career at E-Comm.


  • Number of positions: One (1)
  • Job status: Regular Full-Time
  • Hours of work: Monday to Friday, 40 hours per week
  • Employee Group: Management
  • Department: Technology Services
  • Location: E-Comm Lower Mainland – 3301 E. Pender Street, Vancouver, BC
  • CLOSING DATE FOR APPLICATIONS: Tuesday, January 5 @ 11:59pm Pacific Time

Select Apply Now and follow the instructions provided to submit your application. 

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