Sales & Order Support

Our client in the wellness industry in Burnaby is looking to hire a new Sales & Order Support agent. This fast-paced position is responsible for providing exceptional service to all accounts and providing support within the sales team via telephone and email while surpassing the expectations of our customers.
The office is located in Burnaby but being bilingual is an asset as many of their clients are based in Quebec. The right candidate knows how to multitask and adapt.

* Represent a knowledgeable, efficient, and professional image with customers by handling business in a
respectful and professional demeanor.
* Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when
appropriate.
* Manage customers by tailoring individual marketing and sales plans by customer category
* Proactively conduct strategic account reviews with customers to review service needs and sales trends.
* Reviews billing disputes/issues, coop deductions and credits with customers
* Field account and product-related direct calls and e-mails from clients, for issues and requests that require
involvement.

Advantages
*This position offers commensurate compensation, an attractive benefits package and the chance to be part of a growing company in the wellness industry.
*Mon-Fri 37.5 hour week
*On-site parking
*Great team environment

Qualifications
Grade 12 Diploma and some post-secondary education
1-2 years of strong telephone and customer service experience
Well organized, time-efficient and detail-oriented.
Excellent and accurate verbal and written communication skills in French and English.
Ability to develop strong business relationships and increase sales via telephone by informing existing
customers of specials, promotions and new products.
Strong attention to detail and accuracy
Ability to be diplomatic, maintain high integrity and honesty.
Ability to work independently as well as part of a team.
Proficiency in Microsoft Office applications

Two easy ways to apply:

1. E-mail resume to Joanne: joanne.haberlin@randstad.ca
2. Apply online: http://www.randstad.ca

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Steve,
Jack,
Olivier

Phone Number:
604.408.2772
Fax Number:
604.408.2792

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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