REPOST: Compliance Analyst (Vancouver, British Columbia (BC), Canada, V6A 4K6)

Requisition ID: 23488 


The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC’s Top Employers, Canada’s Best Diversity Employers, and one of Canada’s Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world’s most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

Reporting to the Supervisor, Vacancy Tax Compliance, the Compliance Analyst I is a member of the Empty Home Tax team within Financial Services and is responsible for conducting audits and reviews of property status declarations and complaints, responding to general enquiries and processing applications. The audit function is a key component of activities to support compliance and consequential effectiveness of the Empty Home Tax Program. The position works under the direction of the Supervisor, Vacancy Tax Compliance to research and make determinations of cases and communicates with the property owner on the outcome. 

Specific Duties/Responsibilities

  • Researches records and data from multiple sources such as property files and a variety of databases
  • Applies relevant taxation legislation, policies, procedures and guidelines
  • Responds to enquiries from property owners and the public related to the Empty Home Tax and related City procedures
  • Receives and processes application documents and examines for compliance with all applicable guidelines
  • Participates and assists with audit sampling following methodology determined by the Manager, Vacancy Taxation
  • Conducts audits of property status files. Reviews evidence and researches relevant information sources. Receives direction and guidance from the Supervisor or Compliance Analyst II on policy decisions for high risk cases.
  • Obtains and evaluates evidence in accordance with the evidence requirements (sufficiency and appropriateness) and the objectives of the audit
  • Provides a comprehensive rationale to support the audit determination/conclusion. Communicates the audit result to the property owner
  • Adheres to quality assurance processes and procedures to produce consistent quality of work
  • Maintains independence and objectivity by ensuring no conflict in interests exist in the audit of files.
  • Participates in testing of upgrades to programs and databases
  • Other duties/responsibilities as assigned


Minimum Position Requirements

Education and Experience:

  • Diploma in Accounting or Legal Studies with some experience in auditing systems or processes, or an equivalent combination of education, training and experience

Knowledge, Skills and Abilities:

  • Knowledge of applicable legislation, procedures and policies and general knowledge of taxation policies and principles and ability to interpret other legislation and conduct follow up research
  • Ability to identify areas of non-compliance, make adjustments and write correspondence
  • Awareness of the privacy and access legislation and policies to ensure confidentiality and protection of sensitive information
  • Knowledge of other respective governmental procedures and external agency processes required to obtain relevant, applicable information; ability to convey this information to staff and/or public
  • General compliance auditing skills in order to analyze and assess key pieces of information/evidence
  • Ability to exercise judgement and make objective decisions based on factual information and evidence
  • Excellent interpersonal and communication skills
  • Excellent problem solving and conflict resolution skills
  • Ability to develop, document, review and revise formal working procedures and techniques
  • Ability to develop and maintain effective working relationship with all levels in the organization, and with external clients and business contacts
  • Ability to work well under pressure, handle multiple tasks and priorities in a changing environment
  • Analytical skills in reaching sound decisions and resolving complex problems
  • Sound knowledge of computer based information systems and applications as related to the work performed
  • Ability to prepare, analyze and interpret statistical and narrative data

Business Unit/Department: Finance, Risk & Business Plan (1150) 

Affiliation: CUPE 15 Non Parks 

Employment Type: Temporary Full Time 

Position Start Date: June, 2021

Position End Date: May, 2022

Number of Positions: 3

Salary Information: Pay Grade 20: $30.98 to $36.45 per hour

Application Close: June 11, 2021

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

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