Job Description:As a Property Coordinator, you will be responsible for a portfolio of commercial and residential buildings in the Greater Vancouver area. Your day to day responsibilities will include overseeing the maintenance and repair of the buildings; monitoring the collection and deposit of leases; supervision of site staff; controlling the operating costs, working alongside the accounting and repair departments; overseeing and awarding contracts; maintaining good relationships with all tenants; and ensuring the overall smooth operations of the portfolio. Position type: Salaried Specific Accountabilities Reporting to the Senior Property Manager, the incumbent is responsible for coordinating various operations to ensure the property runs smoothly and cost-effectively while performing customer service management.Analyze, monitor and ensure strict quality control of operations under his or her purview;Establish and maintain professional working relationship with tenants, vendors, and co-workers to ensure smooth operation of the Property.Coordinate complaint management and settle problem situations to clients’ satisfaction;Help develop and issue administrative and operational policies and procedures related to property management.Ensure requirements for service contracts are met;Coordinate and follow up on tenant fit-ups, liaising with leasing/construction teams and tenants. Attend site meetings and ensure compliance with established standards and rules;Meet and ensure the smooth integration of new tenants.Supervise moving-out activities (elevators, access cards, keys, parking privileges, etc.) and make sure that the vacated premises meet all conditions stipulated in the lease.Maintain tenant accounts to ensure that they are properly set up, charges processed, credits applied, and collection of outstanding arrears are managed on a timely basis.Assist the Senior Property Manager with the annual budget planning and processing. Key Requirements1-2 years’ experience in a commercial property, preferably in operations or tenant managementWorking knowledge of MS Office applications required. Experience with Quickbooks is an asset.Good interpersonal, communication and team skillsAptitude for servicing tenants with the ability to see both the customer’s perspective and the impact on the organizationTransportation to and from sites and office, ideally the incumbent would have a carCompany Description:Pacific Crown Management is a local property management company based in Downtown Vancouver. Managing both commercial and residential projects, Pacific Crown is committed to creating spaces that foster the well-being of people and communities, while reducing its environmental footprint.
Pacific Crown Management
View Original Source Source