PC Deployment and Technical Support Analyst

Do you possess a customer-centric approach and are experienced in deploying Windows 10 and SCCM? Our Surrey client is seeking to hire a PC Deployment and Technical Support Analyst, on a long term contract with a high possibility of extension. This is an onsite role in Surrey. Apply to this amazing PC Deployment and Technical Support Analyst opportunity today!

Experience required for this role:

Windows 10 Migration
Exp migrating from Windows 7 to Windows 10
SCCM for Software and Image deployments
Active Directory
Office 365
PC and laptop Hardware components

Location: 19100 – 94th ave., Surrey B.C.

Advantages
What’s in it for you!
As an PC Deployment and Technical Support Analyst with our Surrey client, you’ll receive:
• Competitive market hourly rates.
• A 6-month contract with high possibility of extension.

Responsibilities
Major Job Function:

Ability to communicate technical concepts to non-technical people at all levels of the organization
Provide tier 3 technical support for specialized PC hardware, Printers devices and desktop software, Windows 10 PC builds and migration

Qualifications
Specific Skills & Knowledge:

· Ability to troubleshoot technical issues

· Experience with Windows 7 to Windows 10 migration.

· Technical knowledge of PC hardware and software, Windows operation systems setup, configuration, and support

· Knowledge of SCCM 2016 and current branch versions for client management, image management, imaging, application deployment, PXE boot, etc.

· Undrestanding of Active Directory technology

· Technical knowledge of PC hardware and related technology, Windows 7, Windows 10 Current Branch operating systems setup, configuration, patching and updating

· Technical knowledge of Windows 10 deployment and support best practices

· Excellent communication and documentation skills

· Ability to prioritize and time manage in a high demanding environment

· Knowledge of Office 365 and Office Suite of products with a solid understanding of the deployment and support requirements

· Self-starter who possesses the ability to work with minimal supervision independently and in a team environment

· Highly organized with strong attention to detail

· Ability to adapt and grow as required

· Knowledge of Office 365 and Office Suite of products with a solid understanding of the deployment and support requirements

· Working knowledge of device encryption technology, anti-virus, anti-spam, anti-malware software technologies

· Understanding of change control and change management processes related to IT

· Basic understanding of network technologies and Windows Server infrastructure

· Basic knowledge of Wi-Fi and cellular network technology

· Basic understanding of network technologies and Windows Server

Summary
If you enjoy providing exceptional end-user experiences, then the PC Deployment and Technical Support Analyst role with our Surrey client could be the perfect opportunity for you!
Please contact Meenakshi Yadav with your resume at: meenakshi.yadav@randstad.ca

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