Office Administrator


Job Description:BUILD YOUR CAREER IN THE FIRE PROTECTION INDUSTRY Our business is growing and we’re excited to welcome new members to our team! EWF Services Inc. is seeking a long term, full-time office administrator to join our office team. For over 20 years, EWF has provided fire protection service in the Lower Mainland. With our passion for community-oriented service and attention to detail, we are committed to ensuring the safety of homes and workplaces through courteous, individualized service with an emphasis on sustainability for a greener future. If you are looking for a fast-paced, flexible work environment with opportunities for career growth and development, EWF is a great fit for you. In this role, you will work closely with the rest of our team in a variety of areas including service coordination, invoicing/accounting, and technical writing. Our office prides itself on courteous, timely communication both within our team and with our customers. What you’ll do:Field customer calls – day to day business as well as emergency situationsTranscribe data using Adobe Acrobat and ExcelWrite essential correspondence to customers including quotes and repair lettersMaintain client contacts and update recordsFile invoices, customer account files, and other office documentsSend technical correspondence and following up on previous correspondence with customersGeneral administrative/office proceduresWork a scheduled 40 hrs per week (Overtime hours may occasionally be required) We offer:A supportive team with an open and accepting work environment – we want you to be you!A chance to make your mark in our growing company. And we are growing! Seriously, we can barely keep up.Competitive salary – because compensating people properly matters!Annual pay increasesExtended medical benefits including dental and vision (after 3 months)Company paid schooling within the fire safety field Qualifications:Excellent verbal and written communication skills, including a strong knowledge of grammar and languageStrong organizational and time management skills as well as an ability to prioritize work and effectively multitaskType a minimum of 60 WPMProficient in Microsoft Office applications such as Word and ExcelFluency in English Additional Desirable Qualities:Experience drafting business correspondence Experience in fire safety, skilled trades or security industriesUniversity-level educationExperience with Simply AccountingDriver’s licenseFluency in Mandarin/Cantonese an asset All applications MUST INCLUDE A COVER LETTER telling us a bit about yourself and why you’re interested in this role. Applications without a cover letter will not be considered. Job ID: 36721007
EWF Services Inc.

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