Manager, Strategic Initiatives (Vancouver, British Columbia (BC), Canada, V6A 4K6)

Requisition ID: 30460 


Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function 
The Senior Manager, Strategic Initiatives supports a functional division responsible for service planning and operational performance, management of strategic projects and program initiatives, business process improvement, and compliance and risk management functions. The Senior Manager, Strategic Initiatives manages a program of complex, transformational, multidisciplinary projects within the Board of Parks and Recreation, overseeing projects from initiation through project sustainment. The position manages and resolves most project issues and where appropriate, seeks strategic guidance from leadership.

Specific Duties & Responsibilities

  • Provides leadership, direction, and supervision to project staff. Responsible for recruiting and coaching staff, reviewing and monitoring work performance, priorities, and identifying needs for training and development.
  • Responsible for leading the management and delivery of assigned strategic operational improvement projects and programs for the Park Board. Executes projects with the assistance of direct reports, seconded team members and consultants and contractors assigned to projects. Ensures all projects are managed effectively using professional project management standards.
  • Leads operational improvement projects for the Park Board, Manages business analysis, and recommends solutions for improvement to the SLT, Steering Committee, or other stakeholder, with the objective of improving operational efficiencies and service delivery.
  • Leads the development and implementation of a performance management framework for assigned strategic projects whereby service and operating levels are defined.
  • Leads and develops key performance indicators and service metrics within assigned projects and reports on department performance quarterly in accordance to approved plans.
  • Responsible for the planning, execution, monitoring, issues resolution, communication and close out of all projects within the assigned portfolio and oversight of projects assigned to project managers’ within the division
  • Works collaboratively, liaising with cross-departmental stakeholders, to define core and supporting business processes and identify key issues and opportunities. Attends meetings with external stakeholders as required.
  • Responsible for change management communication to stakeholders.
  • Prepares, executes and manages procurement contracts for consultants and contractors.
  • Manages project management spends, Requests for Information (RFI’s) and departmental expenditures.
  • Contributes to the development of the annual operating budget, four-year capital plan and ten-year strategic outlook.
  • Responsible for the development of the annual Park Board Service plan, the GM’s work plan, staff performance plans as well as the departmental component of the City Service Plan and the Corporate Business Plan.
  • Ensures plans are aligned with Park Board and Council approved policies, strategies and budgets by collaborating with cross-departmental stakeholders including shared responsibility holders in Finance.
  • Develops and operationalizes the ongoing management of various Joint Operating Agreements (JOA’s) and Service Levels Agreements (SLA’S) with relevant departments and partners. Accountable for the ongoing management of the service strategy, resolving issues and initiating continuous improvement processes as needed. 
  • Contributes to the development of the Park Board’s risk management plan, health and safety plan and other key corporate plans by developing content, proposing annual initiatives and action plans, and making risk management recommendations for assigned strategic projects.
  • Develops content and prepares reports on solutions that support the Director and General Manager (GM) in responding to the Board and stakeholders regarding emerging issues of importance as required, often-requiring reprioritization of work and quick turnaround times. 
  • Prepares and delivers policy statements, regular reports, memos and presentations to the Director, General Manager Park Board, Park Board Commissionaires, Council and Steering Committees, providing information and recommendations on relevant initiatives.
  • Other duties/responsibilities as assigned.


Education and Experience:

  • A bachelor’s degree in Business Administration, Public Administration or a relevant discipline.
  • A minimum of 8 years of experience managing projects and leading business process improvement
  • 3-5 years experience managing a team
  • Project Management Professional (PMP) certification or equivalent experience preferred.

Knowledge, Skills and Abilities:

  • Considerable knowledge in developing policies, strategic plans, and operational business plans in a complex organization.
  • Considerable knowledge of managing projects and programs in a complex and diverse environment.
  • Considerable knowledge of business process improvement methodologies
  • Ability to work with cross-functional teams.
  • Ability to interpret, apply and execute approved policies, strategic directions, and operational functions in a municipal environment.
  • Ability to apply project management methodologies for successful project completion.
  • Ability to manage project staff to achieve program and project goals.
  • Advanced research, analytical and problem solving skills, with the ability to identify and resolve issues where there is no precedent.
  • Ability to reconcile differing perspectives, develop consensus, and secure cooperation and support from stakeholders and team members.
  • Excellent interpersonal skills and proven ability to establish and develop effective relationships with staff, executives, Boards, businesses, unions, community organizations and other stakeholders.
  • Excellent written and verbal communication skills with the ability to negotiate, influence, and liaise effectively with colleagues, members of the public and external agencies.
  • Ability to manage through change and assist others with adapting to change.

Business Unit/Department: Board of Parks & Recreation (1400) 

Employment Type: Regular Full Time 

Application Close Date: May 30, 2021

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process.  If you would like to be considered for this exciting and impactful career opportunity, please apply through our careers site.

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

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