Library Public Service Associate II (Vancouver, British Columbia (BC), Canada, V6A 4K6)

Requisition ID: 28435 

Company: Vancouver Public Library
Worksite: Carnegie Branch

NOTE: This is one job posting with multiple positions; therefore, please submit one application only. In your cover letter, please refer to which schedule(s) you’re interested in.


The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Job Summary: Reporting to the branch Supervisor, and working collaboratively within their team and system-wide, the incumbent creates a welcoming, patron centered experience through the delivery of responsive circulation and basic information service. Supports library programming. Understands and supports community-led approaches. Represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures. The incumbent provides clerical support to the worksite team.

Job Requirements


  • Completion of Grade 12 supplemented by relevant courses and/or experience.


  • Relevant related library service with some demonstrated team lead experience.


Knowledge, Skills & Abilities:

  • Knowledge of the objectives, organization, procedures, services and resources of the library.
  • Ability to assess procedures, implement new or revised work methods and procedures, and to make decisions in light of established precedents.
  • Excellent oral and written communication skills as well as analytical and problem-solving skills.
  • Ability to plan, organize and carry out assigned duties and responsibilities.
  • Strong commitment to serving clients; open, pragmatic and responsive to clients and community.
  • Ability to provide direction and guidance to a clerical staff team; good team-building and leadership skills.
  • Proficiency with integrated library software, and other software related to the work, such as Excel.
  • Ability to learn new technologies, applications & software, processes and skills. 
  • Innovative and flexible in a rapidly changing library environment with the ability to assist staff to participate in and be open to change.
  • An understanding of the complex social and political environment of the Downtown Eastside community is an asset.

Affiliation: CUPE 391
Employment Type: Posted Part Time
Salary: $23.44 to $27.45 per hour


Schedule One:

Monday – 4:10-9:10 (5 hrs)

Saturday – 12:40-9:10 (7.5 hrs)

Sunday – 12:40-9:10 (7.5 hrs)

Schedule Two:

Monday – 8:30-5:00pm (7.5)

Saturday – 9:30-6:00pm (7.5)

Sunday- 12:35-9:05pm (7.5)

Note: Work schedules may change with reasonable notice.

Closing date: Monday, June 28, 2021, at 11:59pm

We thank all applicants for their interest. The applicant must be prepared to work at any location in the system.  A Police Record Check is a condition of employment.  Please refer to our policy for further information.  Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.  Vancouver Public Library is committed to Employment Equity and encourages applications from women, persons with disabilities, visible minorities, Indigenous Peoples, people of all sexual orientations and genders, and others who may contribute to further diversifying the Library.

VPL Safety Protocols for Interviews:

In order to ensure the safety and well-being of staff during the pandemic we are offering the option of in-person or virtual interviews. Virtual interviews will be conducted over Zoom. Zoom interviews may be conducted from home or from the Central Library where a computer with video camera will be available.

For staff who prefer in-person interviews, we have the following safe Interviewing during the Pandemic protocols:

  • Only come to your interview if you are feeling well – if you are feeling unwell contact to reschedule
  • Expect to be asked the following questions when you are contacted for an interview and on the day of your interview:
    • Have you travelled outside of Canada or had close contact with anyone that has travelled outside Canada in the past 14 days?
    • Do you have a fever, sore throat, or difficulty breathing?
    • Have you had close contact with anyone with a respiratory illness or a confirmed or probable case of COVID 19?
  • Interviews will be scheduled in a staggered manner to minimize contact between candidates
  • Candidates should arrive only 5 minutes before their scheduled interview time to minimize time spent in waiting areas
  • Candidates and each interviewer will maintain at least two meters (six feet) of physical distance between each other
  • Only Interview rooms that can accommodate this physical distancing will be used
  • As outlined in the mask requirements: candidates and interviewers must wear a face mask as a protective measure
  • Antibacterial gel will be provided to candidates as soon as they enter the HR area
  • We will no longer be shaking hands at the introduction and conclusion of the interview
  • Where to sit will be clearly indicated and where possible chairs with hard surfaces and without arm rests will be used
  • Sanitized pens/pencils will be provided and returned to HR to sanitize – you are welcome to bring your own pen or pencil
  • Instead of the usual pad of paper being provided to the candidate, a single sheet of paper will be provided
  • Candidates are asked to bring only what they need to the interview including water (as a glass of water will no longer be offered)
  • High-touch areas (e.g. the hard surfaces of the chair and table) will be wiped down after each interview with disinfecting wipes

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