Food Service Worker
Requisition ID: 25614
Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose & Function
The Gathering Place (GP) is a Downtown South Community Centre under the auspices of Arts, Culture, and Community Services. Located at 609 Helmcken Street, the Gathering Place serves a socially and ethnically diverse population many of whom are on low fixed incomes and living in single hotel rooms, social housing or are homeless; including street youth, seniors, persons with drug/alcohol issues and/or mental illness, and persons with HIV/AIDS and/or Hepatitis C.
The Food Service Worker position is a physically demanding dishwashing position requiring manual labour in a fast paced kitchen environment. The Food Service Worker performs a variety of cleaning and kitchen tasks in a commercial kitchen. The Food Service Worker organizes, cleans and sanitizes the work area, busses and sorts food and waste into appropriate recycling bins, washes and puts away the pans, pots, dishes, and other equipment used in the kitchen, and executes various tasks to assist the other employees responsible for serving and preparing food and beverages including assisting in receiving and stocking supplies. The Food Service Worker maintains and operates commercial dishwashing equipment and reports any repair requirements. This position also oversees the work of volunteers under the guidance and support of the Kitchen Coordinator and Volunteer Program staff.
Specific Duties & Responsibilities
- Performs a variety of cleaning and kitchen tasks including washing, sanitizing and putting away dishes, utensils, pots, pans, and other kitchen equipment,
- Ensures that the work area is clean, organized and free from hazards,
- Ensures that all equipment in the dish pit is in clean, safe operating condition and reports any need for repair to the Food Services Coordinator.
- Assists other kitchen staff with receiving supplies and stocking,
- Ensures that dirty dishes are brought to the dish pit, and that food waste and garbage is sorted into appropriate recycling bins, and
- Ensures that dishwashing practices (e.g. personal hygiene) are compliant with food safe requirements.
- Establishes and maintains positive relationships and appropriate professional boundaries with staff, volunteers, and community members,
- Works tactfully and compassionately with volunteers who may have drug/ alcohol addictions and /or be isolated through poverty, homelessness, mental illness, or other factors of social exclusion,
- Supervises and provides guidance, support, direction and coaching to volunteers as needed in the kitchen and cafeteria,
- Deals tactfully with difficult issues and handles complaints from volunteers and patrons concerning the food services in the Centre, or directs complaints to the Food Services Coordinator,
- Maintains a safe, healthy, and positive environment for staff, volunteers, patrons, and community members to access food services.
Education and Experience:
Knowledge, Skills and Abilities:
- Understanding of the needs and challenges of persons impacted by marginalization; including poverty, homelessness and social isolation.
- Working knowledge of community resources available and applicable to patrons.
- Strong interpersonal and verbal communication skills to deal effectively and tactfully with difficult or potentially volatile situations.
- Ability to work effectively with minimal supervision, and as part of a larger team.
- Ability to operate modern dishwashing equipment,
- Ability to organizes his or her work area efficiently and to establish and maintain an effective work schedule,
- Ability to do physically demanding work in a fast paced, hot, humid environment for long periods of time,
- Ability to work in a standing position for a long period of time,
- Ability to use computer to check and respond to e-mails, and,
- Ability to understand and follow regulations, policies and procedures related to food services and Centre operations.
Driver’s License and Record Checks:
Business Unit/Department: Arts, Culture and Community Services (1200)
Affiliation: CUPE 15 Non Parks
Employment Type: Auxiliary/Casual
Position Start Date: March, 2021
Salary Information: Pay Grade GR-009: $20.84 to $23.44 per hour
Number of Positions: Multiple
Application Close: February 14, 2021
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.
To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.
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