FOI and Records Management Specialist – District of North Vancouver (North Vancouver, BC)

FOI and Records Management Specialist


If you are civic minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District is inspired by nature, and enriched by people. The District offers exciting professional development opportunities and a competitive total compensation package. We are a flexible, family-friendly employer with an earned time off program and an inclusive work-place culture. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action.

​​​​​​​In this environment, our records management, protection of privacy and access to information are evolving. The Administrative Services Department has one opening for a regular full-time FOI and Records Management Specialist. This is specialized and technical work so the successful candidates will bring well-rounded experience in each of these three areas to help ensure the District’s compliance with all aspects of the Freedom of Information and Protection of Privacy Act. Key to this success is the responsibility for the operation and maintenance of the corporate records management system and archives.

You will act as both a champion and a resource for a high level of compliance throughout the organization and as such will be an effective communicator with a collaborative style and the ability to exercise tact and discretion. As part of a small team you will support each other in ensuring these three areas remain high profile and that we are responsive to the needs of the organization. Specifically, this will include assisting in implementing new and comprehensive policies, educating staff on the importance of these three areas via workshops and tutorials, following up on compliance issues, but also the routine essentials of handling all aspects of responding to access to information requests, protecting privacy through conducting Privacy Impact Assessments/drafting Information Sharing Agreements, and maintenance of the records management system by monitoring file classification, retention schedule and overall efficacy. Special projects are undertaken as required. While helping shape policy and practices, considerable independence of judgement and action are exercised within the established frameworks.

We operate in a fast-paced environment where impeccable customer service is the Department’s hallmark. If you have what it takes to help us shape the future we would like to hear from you.

The successful applicant will possess:

  • Considerable knowledge of legislation, rules, regulations, practices and procedures governing the work performed;
  • Considerable knowledge of the principles, practices and techniques of records management and of the District’s records management and archival systems;
  • Considerable knowledge of business English, spelling, punctuation and arithmetic and of modern office practices and procedures;
  • Sound knowledge of software applications used in the work performed;
  • Ability to interpret and apply the provisions of the Freedom of Information and Protection  of Privacy Act, regulations and Commissioners’ Orders;
  • Ability to make decisions in the light of established precedents and to exercise resourcefulness in dealing with new situations;
  • Ability to maintain and control a departmental records management system and to participate in the development and implementation of new or revised records methods and procedures;
  • Ability to prepare, maintain, update and retrieve a variety of materials and to search records, compile information and prepare related reports;
  • Ability to establish and maintain effective working relationships with a variety of internal and external contacts and to provide advice, information and assistance to same;
  • Ability to communicate effectively, both orally and in writing;
  • Ability to work under pressure and to exercise tact in dealing with contentious matters

Completion of Grade 12, supplemented by courses in information and records management, plus considerable related experience; or an equivalent combination of training and experience.

The pay range for this unionized position is $29.74 – $34.98 per hour (2019 rates) based on a 35 hour work week. If you are interested in this position, and have a passion to serve people and the community, we would like to hear from you. Please apply on-line with your resume and cover letter at by Monday, November 9, 2020 to be considered for this competition.

We thank you for your interest in employment with the District of North Vancouver and advise that only those candidates shortlisted for an interview will be contacted.

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