Closing date: December 24, 2020
(Maternity/Parental Leave Replacement – up to 14 months)
Located on the southern tip of Vancouver Island, on the homelands of the Songhees and Esquimalt peoples, Victoria is a forward-thinking, active community with a great quality of life, renowned as a global tourist destination, Victoria hosts over 3.5 million visitors annually.
The City of Victoria is looking for an Engagement Advisor to work with City departments to implement communications and engagement strategies that effectively involve the public in civic matters, integrate communication strategies and plans across specific projects and support internal or external stakeholder groups.
The ideal candidate will be able to identify and coordinate engagement efforts to ensure large scale and priority projects are effectively planned and resourced. In addition to coordinating responses to media enquiries, the Engagement Advisor will prepare media releases and supporting materials to raise awareness of the City’s programs and services and plan media events.
This individual will be a highly professional relationship-builder committed to fostering a culture of engagement with all internal and external stakeholders.
Develop and lead City of Victoria stakeholder consultation and public participation processes in accordance with the City’s vision and strategic direction.
Develop and work with City departments to implement communications and engagement strategies to effectively involve the public in civic matters; integrate communication strategies and plans across specific projects and internal or external stakeholder groups. Ensure Project Charter for implementation of the civic engagement strategy is effectively delivered; oversee the implementation of engagement programs and develop and refine related policies. Develop and provide relevant training to program staff.
Coordinate and monitor corporate-wide engagement efforts and track participation. Define success metrics for communication activities such as number of attendees at engagement events; evaluate and report on the effectiveness of these activities through regular communications with stakeholders. Prepare reports and present recommendations to Council and other decision making bodies.
Prepare annual report on public participation activities, progress, challenges and make recommendations for improvement. Identify and coordinate engagement efforts to ensure large scale and priority projects are effectively planned and resourced.
Identify opportunities to continuously improve and advance the external website and strategic use of multi-media tools to meet information and engagement objectives. Oversee community stakeholder database. Respond and coordinate response to media enquiries; including preparation of media releases and supporting materials to raise awareness of the City’s programs and services; plan media events. Prepare briefing notes for Mayor and Council and senior management.
Lead internal and external stakeholder meetings on various corporate initiatives as required. Participate in various corporate committees as required.
Perform related duties where qualified.
Work is generated by annual objectives, departmental work plans, requests from senior management and Council, operational demands, emerging communications issues or is assigned by supervisor.
Work is reviewed through meetings with supervisor.
Issues such as major expenditures or deviations from policy are referred to supervisor.
Meet multiple deadlines. (frequent)
Short periods of intense concentration while working on communications issues. (often)
Focus on a computer monitor for long periods. (often)
KEY SKILLS AND ABILITIES
Organize and prioritize work.
Understand and apply the techniques of civic engagement, communications planning and coordination, and project management.
Provide technical guidance and advice to user departments.
Research and compose civic engagement strategies and communications materials. Working level operation of City word processing, spreadsheet and communications specialty software.
Compose and present proposals and policies. Facilitate public consultation meetings and workshops. Establish and maintain effective working relationships. Represent the City to the public and outside agencies.
Formal Education, Training and Occupational Certification:
Degree in Business, Communications or related field. (4 years)
Accredited courses in stakeholder relations and public participation. (2 days)
5 years related experience including experience in change management in a municipal setting. Or an equivalent combination of education and experience.
May be requested to substitute in a more senior position.
Work schedule: Monday – Friday, (35-hour work week)
$51.53 per hour, Pay Grade 18 Job Code # 4344
This is a CUPE Local 50 Position
To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs – only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume
City of Victoria is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.
We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment cycle and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please email us at HR@victoria.ca
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