Customer Service

Description

Job Description:We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Must be fluent in English, and have hard work ethic. We are one of the fastest growing agencies in Canada, and we need some great customer service reps. Hours are evenings and weekends retail hours, as well as events (Covid permitting)Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services ​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany Description:Have fun with an amazingly positive team, while making a positive difference in the lives of others. Job ID: 15623953
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Step Up Ventures

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