Customer Service Representative – Local Fish Store

If you’re passionate about freshwater aquariums and interested in a position in a fun and engaging environment, please apply! We have part-time hourly and full time salaried positions available to the right candidates.

The most important qualification is an interest and understanding of aquariums, cycling, and fish care. You do not need to know everything, but you should have a good base of knowledge, and the curiosity and interest to continue learning and researching as you go. If a new species comes in, for example, take the time to learn about its care, so you can answer customer questions.

This position will be based in South Vancouver or North Burnaby, or a combination of both if it’s preferred by the candidate.

Tasks include:
Assisting customers with questions
This includes suggesting livestock and products, and asking detailed questions
Catching and bagging livestock
Caring for livestock, which includes:
Performing water changes and other maintenance
Processing sales and returns
Cleaning and maintaining the store

And May Include:
Packaging orders for online store
Receiving Deliveries
Other related tasks

You will be joining a small team of passionate aquarists. We offer competitive pay based on experience, a flexible schedule, store discounts, and more.

Please send us your resume and a cover letter detailing your experience with aquariums and customer service. Due to our small team, we will only be contacting those we are considering as candidates.

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