Contract Manager – Technology


Job Description:A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region’s world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people. At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings. Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you’ll help make Metro Vancouver a better place to live. RESPONSIBILITIES PRIMARY PURPOSE Develops, implements and leads post-award contracts, commercial and vendor management activities for Software/IT and Technology related contracts for TransLink. Portfolio includes several high-profile and mission critical contracts including ERP solution implementation & Smart and automated fare collection system. and establishes key requirements, measures and protocols to mitigate risks and reports on any concerns to the Management. Manages all commercial activities related to assigned contracts to ensure consistency with contracts’ terms and conditions. KEY ACCOUNTABILITIESContributes to contract strategies; supports negotiation of complex, high risk, major contracts and leads subsequent management and delivery of successful contracts.Develops and implements Contract Management Plans to ensure all aspects of assigned contracts are met; establishes of key requirements, measures and protocols to mitigate risks and reports on any concerns to the Management.Manages all commercial activities related to assigned contracts to ensure consistency with contract terms and conditions. Work closely with internal and external stakeholders to ensure work schedules are appropriately coordinated thereby minimizing service and project interruptions.Engages with key stakeholders to ensure adherence and compliance with the terms of the contract(s). Evaluates and recommends contracts amendments to ensure effectiveness of contractual change management and reviews financial implications. Audits contract invoices; prepares documentation for contract closeout and ensures all the documentation is processed and filed.Participates in progress review meetings on a regular basis with internal stakeholders and suppliers. Leads supplier’s performance management by monitoring suppliers’ performance to ensure services are being delivered within the terms and conditions of established contracts and consolidates Supplier Performance Evaluation Plan towards supplier compliance with performance requirements.Assists in developing and implementing contract management procedures and processes to ensure compliance with TransLink’s policies and audits. Develops and implements claim avoidance and mitigation strategy to support any claims that may arise within contracts; drafts and/or reviews letters regarding commercial/contractual matters.Supervises staff, providing support for hiring, training and development, coaching, and all other people management tasks, as directed by the reporting Manager. QUALIFICATIONS EDUCATION & EXPERIENCE The requirements for the role are acquired through completion of a Bachelor’s degree in Commerce, Business Administration or related field plus seven (7) years of progressive experience in contract / commercial and / or category management. OTHER REQUIREMENTSAdvanced knowledge of the concepts, principles, practices and techniques related to contract management, commercial management with strong working knowledge of private and public sector best practices in contract management cycle from planning to implementation.Strong interpersonal skills and the ability to participate in and/or lead cross-functional, cross-entity teams with strong ability to exercise diplomacy and tact and to build consensus.Strong skills in creatively structuring commercial solicitations and relationship designs to meet the diverse organization needs and market conditions.Advanced written and oral communication skills, including strong ability to negotiate, facilitate and deliver presentations.Strong leadership, coaching, mentoring and management ability.Solid planning, organization, and time management skills. WORK SCHEDULE 37.5 hours per week. HOW TO APPLY INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one PDF document prior to uploading your application on-line via INDEED. If you are a current employee of TransLink, Coast Mountain Bus Company, BC Rapid Transit Company, or Transit Police, please apply internally. RECRUITMENT PROCESS: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioral descriptive interview questions. Questions regarding this competition can be directed to the email address provided. We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us. The personal information requested on this employment application and during the recruitment process is collected by the South Coast British Columbia Transportation Authority (TransLink) pursuant to section 26(c) of the Freedom of Information and Protection of Privacy Act (British Columbia). The information is required to assist in the selection and recruitment of employees and forms a basis for determining employment suitability. In the case of successful applicants, the information will be used by TransLink as part of your employment documentation and to confirm that you satisfy any applicable employment requirements. Please direct any questions regarding the collection of this information to TransLink Privacy Officer, 287 Nelson’s Court, New Westminster, BC, V3L 0E7 (Tel: 778-375-7500). By submitting an application, I confirm that I have read and understand the information presented here and certify that the answers given by me on this employment application and during the recruitment process are true and complete to the best of my knowledge. I understand that providing inaccurate or incomplete information on this application or during the recruitment process will be cause for my disqualification from the recruitment process or, in the event of hire, will constitute grounds for termination of my employment. I understand that TransLink reserves the right to retain all documentation provided by me, the applicant. The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer. Job ID: 37685285

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