Communications Operator 3 – City of North Vancouver (North Vancouver, BC)

The Corporation of the City of North Vancouver

Communications Operator 3

Regular Full Time

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Liveable City, a Vibrant City, a Connected City and a Prosperous City.
The Police Administration Department requires two (2) regular full time Communications Operator 3s to work at the RCMP Detachment.

You will perform responsible specialized work involving the operation of a police radio, telephones, and computer terminal equipment on an assigned shift.  Considerable initiative is necessary in handling all radio traffic for the Detachment, for controlling the priority of such traffic, and for dispatching mobile units in response to complaints and emergency situations.  This work requires a high degree of operational speed and accuracy, the use of sound judgment and the ability to work in a stressful environment.  You will also supervise other municipal employees; determine meal/rest break schedules, coordinate leave requests, and sick relief coverage; conduct training of new telecommunications staff; and participate in performance evaluations.

You will use CPIC, PRIME and CAD, monitor various radio channels, and operate and maintain recording equipment.  A considerable knowledge of the methods and procedures used in the operation of the above is required.  Sound experience in related duties, preferably as a Communications Operator 2 or a Telecommunications Supervisor, is essential.  Sound judgment, combined with the ability to think clearly and quickly in emergency situations with accurate results is a necessity.  Strong interpersonal skills and demonstrated ability to take initiative, provide exceptional customer service, and contribute positively in a team environment, are essential in this leadership role.

You will have the ability to type at a net speed of 40 wpm and possess related education, training and experience.  You will be required to obtain and maintain an RCMP security clearance as a condition of ongoing employment.

Shortlisted candidates may be required to complete standardized tests or exercises to demonstrate their applicable skills and knowledge.

Salary:
$32.25 to $37.97 per hour
(Pay Grade 21 – January 2019 rates)

Hours of Work:
Shift Work – 24/7 operation

If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.org by Monday, October 5, 2020.

Thank you for your interest in the City of North Vancouver.

Posting #: 2020-0074

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