Requisition ID: 26839
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
As a member of the Civic Engagement and Communications Team, the Communications Coordinator – Transportation is responsible for managing media and overseeing communications campaigns for multiple projects in the Transportation Division of Engineering Services at the City of Vancouver.
The position’s primary focus is leading strategic communications and campaigns for major transportation projects and policy initiatives that are either led by the City, such as transport pricing, City-wide permit parking, bus-priority measures; or that impact the City’s residents, such as construction of the Broadway Subway. In addition, the position may supervise staff in the Engineering Communications team in creating communications plans to inform the public and stakeholders about other significant transportation initiatives, expected impacts and opportunities for public involvement.
This role liaises with the media on issues and questions and prepares spokespeople to ensure the information provided is accurate and accessible to the public. The position develops, and/or supervises the development of, a wide range of written materials, including social media and informational campaigns, news releases, backgrounders, and presentations, and liaises with other government agencies and stakeholders as required.
On a day-to-day basis, the position advises departmental managers/leaders, senior staff and other City staff on communications matters.
Key contacts and working relationships
The position works as an integral part of the Engineering Services Communications Team, under the supervision of a Communications Manager. Its primary working relationships include: departmental and senior staff within the Transportation Division; key support staff in Civic Engagement and Communications and Digital Services at the City; other government and stakeholder agencies; and members of the media. It serves as a key information sharing conduit between City departments, the media and the CEC department on matters related to Transportation.
- Provides strategic communications advice to client areas across Transportation, including senior staff in Transportation Planning and Transportation Design branches.
- Develops, coordinates, and, upon approval, implement communications plans and informational campaigns.
- Monitors and evaluates the effectiveness of communication and social campaigns and activities in terms of meeting program objectives.
- Oversees the work of Communications Coordinators in the Engineering Communications team assigned to transportation files, as well as consultants.
- Researches, writes, produces and executes a wide variety of communications tactics for web, social media, advertising, video and print.
- Writes project-specific content and oversee production of communication materials.
- Assists in arranging news conferences and other special events.
- Prepares reports, presentations, correspondence and other materials related to the work.
- Monitors project budgets.
- Other duties/responsibilities as assigned.
Minimum Position Requirements
Education and Experience
- Degree in Communications, Public Relations, Journalism or a related discipline and at least seven years’ experience leading complex communications projects and campaigns, preferably in a government or public sector setting
- Must have considerable experience implementing communications plans on high-profile, complex and/or controversial topics; experience in managing issues related to initiatives.
Knowledge, Skills and Abilities:
- Thorough knowledge of the principles, practices and techniques relating to professional communications
- Considerable knowledge of public-facing campaigns focused on behavior change
- Considerable knowledge of working with and communicating to diverse community groups
- Considerable knowledge of working on projects that intersect with other government bodies and stakeholders
- Working knowledge of local government and how it operates
- Superior level of English language communication skills, both written and oral
- Ability to write and edit for web, print, social media, video and advertising
- Ability to use web content management systems to deliver on communication goals
- Ability to develop key messaging and media relations strategies
- Ability to establish and maintain effective liaison and working relationships with a variety of internal and external contacts
- Ability to develop and implement concepts and themes and to research, write, produce and disseminate a variety of communications materials
- Ability to identify risk to the organization in potentially contentious issues and escalate them to a superior
- Ability to work on several projects simultaneously and manage competing priorities
- Ability to develop reports, presentations, correspondence and other related materials
- Ability to oversee the work of staff (graphic designer, videographer) and consultants engaged in communication work
- Project management training/experience is an asset
Business Unit/Department: Office of the City Manager
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: April 2021
Position End Date: April 2023
Salary Information: Pay Grade 27: $40.48 to $47.82 per hour
Application Close: March 14, 2021
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.
To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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