Cannabis Retail Key Holder

Company Information

Dutch Love is a modern retailer of recreational cannabis in Vancouver, Kelowna, Ottawa and Calgary. Our aim is to make the cannabis buying experience disarming, compassionate and human. We were publicans first by virtue of two decades experience in hospitality as Donnelly Group, running public houses, cocktail clubs and barbershops. We’ve summoned our passion for these things and experience as operators and energized it into this modern retail brand.

This is an open call to submit interest in joining the Dutch Love community. We welcome compassionate, driven individuals with an appetite for learning and a genuine empathy for the well-being of others.

Position Summary

The position of Manager On Duty is responsible for customer service that takes place on the sales floor, coaching, and opening / closing the store and other duties as deemed necessary by management. This is a full-time or part-time position operating a legalized recreational retail cannabis store in Calgary, AB.

Main Duties/Responsibilities

Strong customer service skills
Experience with cash handling responsibilities
Follow all operational rules, regulations, policies, and procedures
Ensure satisfaction of all customers in the retail experience, focusing on salesmanship and increasing customer loyalty
Maintain in-depth knowledge of all strains and products in store inventory as well as industry wide product knowledge
Required Skills and Qualifications

Minimum 19+ years of age
Prior retail or customer service experience is required
Cannabis knowledge is an asset, but not required
Valid SellSafe Certification
Valid AGLC Qualified Cannabis Worker certification
Any and all other training that is now or will be Provincially and/or Federally required

Dutch Love Vancouver
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