BUSINESS SYSTEMS ANALYST
INFORMATION TECHNOLOGY SERVICES
Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community.
The District of West Vancouver IT Services Department is looking for a Permanent Full-time Business Systems Analyst (BSA) to join our progressive team. This is an exciting opportunity for the right candidate to join the District’s IT team in their journey to demonstrate technology leadership and innovation. Reporting to the ITS Manager, Application and Web Services, the BSA is responsible for assessing business requirements, recommending solutions, and providing application support and integration services for the District’s core municipal business. This position requires working remotely.
The BSA key accountabilities include:
- Act as a project manager in the development, re-engineering and implementation of new and approved applications; collaborate with cross-functional teams to translate business needs into system requirements.
- Act as a liaison between departments and vendors; review system specifications, hardware requirements and system interfaces; evaluate business requests and identify technology solutions to recommend while leveraging existing business applications and systems.
- Identify, develop, and support cross-functional business system integrations to enable a cohesive ecosystem of information systems.
- Provide ongoing application support and maintenance for business-critical applications, conduct deep-dive Investigations into incidents and problems to discover the root-cause and suggest opportunities to improve; assign or revoke user security and system privileges as required; establish data backup and recovery procedures.
- Perform business, system, and data analysis to create requirements, system design proposals, cost analysis, system models, specifications, diagrams, charts, and support documentation.
- May supervise the work of a small number of staff engaged in technical support and maintenance.
The preferred candidate will possess: thorough knowledge of business and system analysis, middleware and ETL integration tools like SSIS, FME, or MuleSoft; considerable knowledge of the principles and practices of agile project management and software development methodologies; experience with developing, implementing, or maintaining REST or SOAP API’s, and designing and maintaining relational databases with MySQL or SqlServer. Experience with municipal applications, such as JDE E1 (ERP), Tempest, Document & Records Management, QlikSense, and M365. Knowledge of municipal business systems such as recreation management, time & attendance and cloud technologies (SaaS).
The successful candidate has completed: a Bachelor’s degree in computer sciences or business, with considerable related experience in an integrated IT environment; or, an equivalent combination of training and experience. The successful candidate will hold a valid BC Driver’s License and is required to supply a Police Information Check and a copy of their credentials.
This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licenses and certificates required of candidates.
WVMEA (Union) – Permanent, Full-time
Hours of Work:
35 hours per week
$43.89 – $51.87per hour
11:59 pm, March 3, 2021
Please visit the District of West Vancouver’s Career Portal at www.westvancouver.ca/careers to apply for this position. Please note that all candidates must apply through the Career Portal; we are no longer
accepting resumes via email or hard copy.
We want to thank all applicants, however only those chosen for an interview will be contacted.
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