Associate Technical Account Manager

Description

Job Description:Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live. We are looking for motivated, enthusiastic team players with great customer service skills to provide technical support for clients for our Global Solutions products! What you will doProvide amazing customer support and assist clients with implementations and upgradesUse your problem-solving skills to troubleshoot application issuesUse your strong interpersonal skills to help train clients on new features and functionalityBuild rapport with clients and complete set ups with coordinated weekly callsBe part of a great team and collaborate with team members across the U.S. and Canada What you need to haveBachelor’s degree in Business, Accounting, Finance or related fieldAwesome written and verbal communication skillsPhenomenal customer service skills and desire to go the extra mileExcellent attention to detail and the ability to prioritize effectivelyHigh comfort level troubleshooting and problem-solving issuesA love for numbers and strong analysis skillsGreat people skills and the ability to be personable and professionalAmbition and the desire to learn and continue to growFlexibility, and the ability to manage changing priorities What would be helpful to have Previous technical support and application troubleshootingKnowledge of accounting principlesSQL, Basic server and web server knowledge What you get as a Yardi EmployeeA great place to work with fantastic peopleAbility to learn new technology and develop professionallyCompetitive compensationComprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more! At Yardi, we’ve created a team of over 7,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team! All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website. EOE/Race/Gender/Disability/Vets*ftCompany Description:At Yardi, we’ve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Job ID: 43722086
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Yardi Systems

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