Assistant Manager, Information Services (Central Adult Collections) (Vancouver, British Columbia (BC), Canada, V6A 4K6)

Job Title: Assistant Manager, Information Services (Central Adult Collections)

Requisition ID: 31814 

Company: Vancouver Public Library
Worksite: Information Services

Company

The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Job Summary:

Reporting to the Information Services Manager, the incumbent is responsible for the Adult Collections portfolio within Information Services and daily operations of Information Services and the Special Collections Department.

The incumbent has a thorough knowledge of the practices and principles of managing public library collections, including: special collections; archival records; digital records; and physical records. They have experience in preservation of local heritage resources. They bring their positive energy to overall patron experience through supervision, organization, and administration of Information Services in the library and the Special Collections Department. The incumbent will manage the Central Library Adult collections to ensure that they are accessible and meet our community’s diverse and changing needs.

The incumbent is responsible for leading and implementing the Library’s strategic goals and priorities in the unit and the community. They provide leadership to staff in contributing to the success of the Library as a whole and leading the team to patron service excellence. They demonstrate and set expectations for the performance of staff that adhere to the Library’s policies and procedures in accordance with the Library’s vision, mission and values.

The incumbent is part of the leadership team for Information Services, a department where public service is central to all operations, and works collaboratively within the team to ensure that VPL service priorities are met and delivered in a manner that supports a society that respects diversity and fosters social inclusion. Vancouver Public Library works to create services that diverse communities identify as respectful, inclusive, and accessible.

Assistant Managers in Information Services will, under the direction of the Manager, work together to support each other, create a supportive team atmosphere, and proactively ensure a service delivery model that maximizes staff effort and is responsive to public needs. This includes ensuring that our patron’s information, entertainment, and leisure needs are met at the point of need and in non-traditional ways. The Assistant Managers work together on building a stronger presence in the community through innovation, care, and collaboration. They help Information Services staff with creating and collaborating with community partners to produce information packages and services that support patrons’ independent use of the library and staff facilitated interactions.

The incumbent will work closely with Technical Services and other functional areas such as Circulation, Programming and Learning, and Digital Services to ensure our collection and resources are relevant and responsive to our patrons needs. The incumbent also works closely with Digital Services in preserving local digital heritage and Programming and Learning to ensure that it is showcased. The incumbent works with strategic partners such as Library and Archives Canada on programming and other heritage initiatives

Job Requirements:

Education/Qualifications:

  • Combined Master’s Degree in Library and Information Science and Archival Studies from an ALA accredited library school.
  • Completion of supervisory courses. 

Experience:

  • Demonstrated supervisory and/or leadership experience. Experience working with archival and special collections materials. Experience in the provision of library services including information services, working with the community, and collection management.

Knowledge, Skills & Abilities:

  • Experience in project management and the ability to organize, prioritize work and manage time.
  • Strong interpersonal skills evidenced by the ability to work cooperatively and maintain effective working relationships with colleagues, direct reports, stakeholders across the organization and external partners.
  • Possess a positive attitude and the ability to be flexible and future-oriented in a dynamic team environment.
  • Ability to lead, coach and develop a staff team; excellent team-building and leadership skills.
  • Thorough knowledge of current trends and industry best practices in areas of responsibility.
  • Thorough understanding of archival preservation standards and treatment of historical items.
  • Thorough understanding of library services, collections, technologies and resources.
  • Thorough understanding of the organization, its structure and roles, and strategic priorities.
  • Strong commitment to serving clients; open, pragmatic and responsive to clients and community.
  • Innovative and flexible in a rapidly changing library environment with the ability to assist staff to participate in and be open to change.
  • Excellent oral and written communication skills as well as analytical and problem solving skills.
  • Ability to actively promote the service area to the community and agencies and work with the community to identify and meet community needs and expectations.

Affiliation: CUPE 391
Employment Type: Regular Full Time 
Salary: $37.97 to $44.83 per hour

Schedule:

 

Mon

Tues

Wed

Thurs

Fri

Sat

Sun

week 1

8:30-5

8:30-5

8:30-5

10:30-7

8:30-5

OFF

OFF

week 2

8:30-5

8:30-5

8:30-5

8:30-5

OFF

OFF

9:30-6

week 3

8:30-5

8:30-5

8:30-5

10:30-7

OFF

8:30-5 EDO

OFF

week 4

8:30-5

8:30-5

8:30-5

8:30-5

8:30-5

OFF

OFF

Note: Work schedules may change with reasonable notice.

Closing date: Monday, July 19, 2021 at 11:59pm

We thank all applicants for their interest. The applicant must be prepared to work at any location in the system.  A Police Record Check is a condition of employment.  Please refer to our policy for further information.  Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.  Vancouver Public Library is committed to Employment Equity and encourages applications from women, persons with disabilities, visible minorities, Indigenous Peoples, people of all sexual orientations and genders, and others who may contribute to further diversifying the Library

VPL Safety Protocols for Interviews:

In order to ensure the safety and well-being of staff during the pandemic we are offering the option of in-person or virtual interviews. Virtual interviews will be conducted over Zoom. Zoom interviews may be conducted from home or from the Central Library where a computer with video camera will be available.

For staff who prefer in-person interviews, we have the following safe Interviewing during the Pandemic protocols:

  • Only come to your interview if you are feeling well – if you are feeling unwell contact HR
  • Expect to be asked the following questions when you are contacted for an interview and on the day of your interview:
    • Have you travelled outside of Canada or had close contact with anyone that has travelled outside Canada in the past 14 days?
    • Do you have a fever, sore throat, or difficulty breathing?
    • Have you had close contact with anyone with a respiratory illness or a confirmed or probable case of COVID 19?
  • Interviews will be scheduled in a staggered manner to minimize contact between candidates
  • Candidates should arrive only 5 minutes before their scheduled interview time to minimize time spent in waiting areas
  • Candidates and each interviewer will maintain at least two meters (six feet) of physical distance between each other
  • Only Interview rooms that can accommodate this physical distancing will be used
  • Candidates and interviewers must wear a face mask as a protective measure
  • Antibacterial gel will be provided to candidates as soon as they enter the HR area
  • We will no longer be shaking hands at the introduction and conclusion of the interview
  • Where to sit will be clearly indicated and where possible chairs with hard surfaces and without arm rests will be used
  • Sanitized pens/pencils will be provided and returned to HR to sanitize – you are welcome to bring your own pen or pencil
  • Instead of the usual pad of paper being provided to the candidate, a single sheet of paper will be provided
  • Candidates are asked to bring only what they need to the interview including water (as a glass of water will no longer be offered)
  • High-touch areas (e.g. the hard surfaces of the chair and table) will be wiped down after each interview with disinfecting wipes

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