Administration Manager – REPOST (Vancouver, British Columbia (BC), Canada)

Requisition ID: 23913 


Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

The Manager of Administration provides oversight, leadership and direction to four work groups:

  1. Traffic, Electrical Operations & Design Branch Administration
  2. Manitoba Yard Time Entry and Payables
  3. National Yard Afterhours Dispatch (24/7)
  4. City Hall Print Shop and Mail Room

The position ensures continual improvement of work processes, as well as contingency and succession planning. Additionally, the position serves as a management contact for the National Works Yard. Reporting to the Superintendent II of Traffic Operations and Administration, the Administration Manager directly manages four supervisors and approximately 45 employees. The position also liaises with various City departments and external organizations. This position plays a key role in the Engineering DOC and ensures administration staff are trained and able to execute all duties related to storm and DOC activations.

The Administration Manager plays a key role in preparing the annual operating budget. The position is responsible to monitor the cost center budget and takes a leading role in monitoring the branch’s overall operating budget with the assistance from team leads. The position will ensure monthly reports, DOC documents and personal files are updated regularly.

Specific Duties and Responsibilities

Staff Management:

  • Conducts Performance planning and management, aligning work plans with corporate and branch goals
  • Provides coaching and support to the unionized supervisory team, ensuring they are effectively leading their work groups
  • Management representative for labour relations and human resource (HR) matters related to the work group
  • Other management functions such as recruitment and attendance management

Traffic, Electrical Operations & Design Branch Administration:

  • Oversees the administrative team responsible for Traffic & Electrical work orders, and updating of asset information
  • Ensures quality control and system effectiveness; implements changes to improve systems

Time Entry and Payables:

  • Ensures compliance with City policies and procedures for payroll time entry, and accounts payables for 6 different Branches
  • Ensures large work volumes are completed within tight timelines and with a high degree of accuracy

Daytime and After-Hours Emergency Dispatch:

  • Manages the 24-7 operation of National Yard Dispatch
  • Ensures staff are fully trained to perform work in a safe and effective manner
  • Leads review of security/CCTV systems, as required

Print Shop:

  • Oversees budget expenditure and recoveries, ensuring targets are met
  • Ensures the work of the Print Shop, including the City’s Mail Room, is carried out in a safe and effective manner


Education and Experience:

  • Completion of related technical, business and/or administrative degree/diploma
  • A minimum of 5 years of progressively responsible experience working in business administration and management roles
  • Minimum of 2 years’ experience in supervising and leading staff
  • Experience in labour relations in a unionized environment strongly preferred

Knowledge, Skills and Abilities:

  • Excellent communication and diplomacy skills
  • Effective leadership skills including goal setting, coaching, developing, as well as experience in conflict resolution and team building
  • Ability to work collaboratively and proactively to problem solve with stakeholders across the branch and in other City departments
  • Analytical skills and experience in utilizing metrics.
  • Experience in developing continual improvement processes.
  • Experience using SAP or other Enterprise Resource Planning (ERP) software required
  • Advanced computer skills are an asset; in particular, Windows-based business applications such as MS Office, SAP and Hansen

Driver’s License

  • A current and valid BC driver’s license is an asset
  • The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities 

Business Unit/Department: Engineering Services 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: March 2021 

Application Close: January 31, 2021

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion

To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.

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