Case Manager – WorkSafe BC (Vancouver, BC)

By | August 22, 2018

WorkSafe BC

Case Manager

Are you interested in being part of a team that helps people recover from workplace injuries? Can you build trusting relationships with clients and co-workers? Can you make complex decisions based on a thorough analysis of facts, evidence, and policies?
We’re looking for experienced adjudicators who share our enthusiasm for compassionate customer service. Our case managers come from a variety of backgrounds: kinesiology, occupational therapy, nursing, social work, immigration, human resources, education, insurance and finance.
If this sounds like you, we have opportunities available in our Kelowna, Port Moody, Burnaby, and Richmond offices. Apply now for positions scheduled to start in November 2018. We’ll be reviewing applications weekly. Please specify in your cover letter which location(s) you prefer.
What you’ll do
As a case manager with WorkSafeBC, you’ll make a positive, tangible difference in the lives of workers injured in British Columbia. You’ll work collaboratively with injured workers, employers, and a team of professionals to resolve claims and develop recovery and return-to-work plans.
Is this a good fit for you?
We’re looking for people who can:

  • Show care and compassion while building successful relationships and developing effective recovery and return to work plans
  • Make timely, independent decisions by applying law and policy to a set of complicated and challenging facts that address benefit, medical management, and employability issues
  • Analyze and evaluate complicated information from multiple perspectives and implement lawful and objective decisions
  • Manage a varied and complex caseload with input from your team members on medical, psychological, physical, and financial issues
  • Accurately record, explain, and defend detailed and complex information orally and in writing
  • Apply general knowledge of adjudication principles and practices and/or general knowledge of workplace disability principles and practices

Meet one of our current case managers to learn more about this job.
Your educational background and experience:

  • An undergraduate degree
  • A minimum of three years of experience where you independently made complex decisions by analyzing facts and evidence and applying law, policies, and procedures
  • Disability management experience is helpful, but is not required
  • An equivalent combination of education and experience will be considered

To see if your resume meets the requirements for this position, please review our resume screening guidelines.
Who are we?
At WorkSafeBC, we’re dedicated to promoting safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers compensation system for today and future generations. We’re honoured to serve the 2.33 million workers and 231,000 registered employers in our province.

What’s it like to work at WorkSafeBC?
It’s challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.
Our benefits
Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary of $74,104 to $93,528, your total compensation package will include vacation, optional leave arrangements, health care and dental benefits, and contributions toward a defined benefit pension plan. As a member of our team, you’ll have access to services and benefits that can help you get the most out of work — and life. Learn more about what we offer.
If you are a successful applicant, we’ll be making a conditional offer contingent upon a cleared criminal record check under the Criminal Records Review Act. At the time of offer, you’ll need to provide consent for a criminal record check. Once you get clearance, your offer of employment will be confirmed.
We’re an inclusive and accessible employer, committed to employment equity objectives, and we invite applications from all qualified individuals. Please note that this position is restricted to those legally entitled to work in Canada.
To apply
Visit our careers page at and select Current Opportunities to submit a resume and cover letter that details your characteristics, accomplishments, and prior work experience related to the requirements for the position. We can only accept applications submitted through our website.
Application deadline:  September 6, 2018
Thank you, in advance, for applying. Unfortunately, we’re only able to contact those whose applications we will be pursuing further.