Call Centre Phone Interviewer Needed

By | January 20, 2018

Call Centre Phone Interviewer Needed

Sentis Market Research, Inc. is currently looking for part time interviewer to work as a part of its call centre team located in downtown Vancouver. You must be fluent in English. You will be conducting interviews to collect survey data. This involves making outbound calls and be gaining their cooperation to participate in market research studies and then asking questions on an established script. You will be required to answer questions and overcome objections from respondents. Due to growing project demands, we are looking to add to our team.

Responsibilities include :

– Read scripting verbatim in a consistent and neutral manner
– Collecting and entering accurate information and feedback from respondents
– Meeting qualitative and quantitative goals for each project worked on
– Representing our company and clients in a polite and professional manner
– Adhering to the code of conduct and confidentiality agreement

Must haves :

– Excellent English language skills (reading and spoken)
– Minimum High School Education
– Customer service and/or telephone experience
– Strong computer, typing and data entry skills and the ability to use a tablet
– Strong interpersonal and listening skills
– Analytical skills to ensure respondents answer questions as intended

Published at Fri, 19 Jan 2018 23:39:09 +0000