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We are a North Vancouver based wholesale Jewellery Company in the midst of expanding our marketing efforts through print and online media.
We are looking for an individual who possesses a strong sales background and accomplished customer service abilities. The ideal candidate will be fluent in excel and will have exceptional communication skills. Candidate will have an excellent grasp of the English language.
Responsibilities will include the following:
-Working in liaison with website designer to maintain website.
-Assistance in the expansion and maintenance of the customer data base.
-Assisting customers over the phone.
-Prepare orders for shipping
We are bricks and mortar operation and do not engage in telemarketing.
In our 25 years of business, we have developed a strong network of customers, and will be aggressively pursuing new business. This entry level position will allow you to be part of a small dynamic Company and for you to put your outstanding skills to good use.
Take appropriate action to efficiently resolve issues?
Identify customers need for products and services?
Fully understand and learn all products and services?
Problem solve and identify customer’s needs?
Be able to solve issues from beginning to end?
Be at work on time and on a regular basis?
Demonstrate abilities to positively influence others? (propose options/solutions to Customers)
Examine and ensure understanding of information provided?
Productively share knowledge and opinions with others?
Display good judgment and composure under pressure?
Deal with problem issues with a sense of urgency?
Offer customer-focused solutions supported by facts, knowledge and experience?
Present information in a manner that addresses the needs of customers?
Customer service/sales experience an asset, but not required
Jewellery experience an asset, but again not required
Professional and friendly telephone manner.
Familiarity with Windows-based systems and internet navigation
If you possess these qualifications, this job may yours!
Published at Wed, 11 Jul 2018 19:12:38 +0000